Support Board
Date/Time: Fri, 28 Feb 2025 17:21:14 +0000
Post From: Cross Trade, Cross Trading, and Order Management
| [2021-01-30 18:46:23] |
| user_xyz - Posts: 448 |
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Bookmap has the slickest order management feature that I wish Sierra Chart could support.
A few platforms offer that really slick <single> interface for cross broker, multi feed, multi symbol trading. Depending on the data feed, broker combination you most likely will end up with multiple copies of SC, which while supported it's inefficient, wasteful of desktop real estate (two trading DOM's, two quoteboards etc) and difficult to setup. surprises us, how this is just so well-documented but yet goes unrecognized by some.
As a relatively new SC customer running a more than entry level setup (cross trading across two brokers, multiple data feeds and 5 accounts), SC documentation is well-documented but that doesn't always translate to easy to follow or setup. Sometimes I find errors or confusing language in the manual that makes setup tedious, often spending hours or days trying to work through something. 95% of customers will not spend that time they will give up, or immediately fire-off a support tickets (which I see a tons of for the simplest, most basic, and well documented features). Understandably documentation truly is an art, very difficult and not that fun to do.For others, SC documentation is hardcore. This is written everywhere in discussions on FB, Twitter and discussion forums
I was nervous about moving to SC because the vitriol on discussions groups is strong and I researched all platforms for months. After switching to SC, my suspicion is the majority of those comments are retail (not a negative term.) Just traders that are use to a simple install and start trading type of setup --> SC is not this, it's advanced and in many cases takes a long time to configure and requires a lot of technical knowledge to do so. With that said comes all the amazing features that SC has that many others do not... NOTE TO SC: I often read through the forum posts and try to help others out where I can. Hopefully answering a few questions helps reduce time for you all to continue developing SC rather than answering support posts. Cheers Chris Date Time Of Last Edit: 2021-01-31 04:43:57
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