Support Board
Date/Time: Sat, 22 Feb 2025 18:47:22 +0000
Post From: Installer error, I believe caused by security software
| [2021-01-29 03:25:33] |
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On a Windows 7 system using Microsoft security essentials, we do not see any detection by this program and nor does the Virus Total website show any of the Sierra Chart executables as being detected as malicious.by Microsoft security essentials So this is very puzzling that you are seeing this and we are not and we have no other reports of this. And Virus Total does not confirm it either. I encountered the same error
We need to know precisely what error you are referring to. It could not be a detection of a particular malicious program.Regarding the installer log, attach it here. It can be privately attached. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-29 03:26:49
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