Support Board
Date/Time: Sat, 22 Feb 2025 17:57:33 +0000
Post From: Aiuto per passaggio a Denali
| [2021-01-28 16:20:28] |
| John - SC Support - Posts: 38116 |
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From Google Translate: Hello, I am currently with AMP and I enjoy the CQG data with their packages. I would like to switch to Denali datafeed and buy a package with Sierra directly, but the problem is that I don't understand the steps as I have problems with the language ... do you provide support for this? Another question ... Is it advisable to make the switch at the beginning of the new month? Thanks in advance The first thing is to let AMP know that you want to switch over to Sierra Chart directly. They will then take you off their recurring billing. At that point, you will need to add funds to your account and select a service package. You can add funds at this page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And you select a Service Package on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices You would then want to go through the Setup Instructions for the Denali Exchange Data Feed here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* It is advisable to do this at the beginning of the month just due to the Data Feeds and how the Exchanges charge, as they charge for an entire month regardless of when you activate in that month. So you will want to end your CQG data at the end of one month and then start the Denali data at the beginning of the next (so end CQG on January 31 and start Denali on February 1, for example). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 16:20:41
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