Support Board
Date/Time: Mon, 24 Feb 2025 00:09:36 +0000
Post From: Delayed Data Not Streaming
| [2021-01-28 10:33:45] |
| Vitwat - Posts: 19 |
|
Hi, One of symbols that is not updating continuously is MNQH21-CME. Here's the message log required: Software version: 2222 64-bit | 2021-01-28 05:31:02.138 Primary Thread ID: 19016 | 2021-01-28 05:31:02.138 Usage end date: 2021-02-19 | 2021-01-28 05:31:02.138 Enabled for: Advanced Features 2. | 2021-01-28 05:31:02.138 Enabled for: Sierra Chart Historical Data Service. | 2021-01-28 05:31:02.138 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-01-28 05:31:02.138 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-01-28 05:31:02.138 Current selected Data/Trading service: SC Data - All Services | 2021-01-28 05:31:02.138 Custom symbol settings values: disabled | 2021-01-28 05:31:02.138 Chart Update Interval: 500 | 2021-01-28 05:31:02.138 Intraday Data Storage Time Unit: 0 | 2021-01-28 05:31:02.138 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-01-28 05:31:02.138 2021-01-28 10:31:02 Local computer time in UTC | 2021-01-28 05:31:02.138 2021-01-28 05:31:02 Local computer time in SC Time Zone | 2021-01-28 05:31:02.138 2021-01-28 08:58:57 Server time in UTC | 2021-01-28 05:31:02.138 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-01-28 05:31:02.138 Program path: C:\SierraChart\ | 2021-01-28 05:31:02.138 Data Files path: C:\SierraChart\Data\ | 2021-01-28 05:31:02.138 OS Version Number: 10.0 | 2021-01-28 05:31:02.139 Locale Setting: C | 2021-01-28 05:31:02.139 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-01-28 05:31:02.139 Allowed protected custom studies: | 2021-01-28 05:31:02.139 File >> Disconnect selected. | 2021-01-28 05:31:37.650 SC Data - All Services | Disconnected. | 2021-01-28 05:31:37.651 SC Data - All Services | Connected to server complete. | 2021-01-28 05:31:40.345 Triggering next historical data download in queue. | 2021-01-28 05:31:40.346 Triggering next historical data download in queue. | 2021-01-28 05:31:40.346 Triggering next historical data download in queue. | 2021-01-28 05:31:40.346 Triggering next historical data download in queue. | 2021-01-28 05:31:40.346 No download requests in the queue to start downloads for. | 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. | 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. | 2021-01-28 05:31:40.347 No download requests in the queue to start downloads for. | 2021-01-28 05:31:40.347 SC Data - All Services | Starting real-time market data updates for: MNQH21-CME. ID: 1 | 2021-01-28 05:31:40.527 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MNQH21-CME | 2021-01-28 05:31:40.527 SC Data - All Services | Requesting security definition data for: MNQH21-CME. ID: 1 | 2021-01-28 05:31:40.527 Added historical Intraday data request for MNQH21-CME to the queue. | 2021-01-28 05:31:40.527 Intraday data recording state for symbol MNQH21-CME is set to download 'Pending'. | 2021-01-28 05:31:40.527 Triggering next historical data download in queue. | 2021-01-28 05:31:40.527 Delaying start of download for MNQH21-CME | 2021-01-28 05:31:40.529 HD Request # 8 | Downloading Intraday chart data for MNQH21-CME to the file MNQH21-CME.scid. Service: cme | 2021-01-28 05:31:45.720 HD Request # 8 | Download start date-time: 2021-01-28 05:16:49.000000. File last date-time: 2021-01-28 05:16:49.926000 | 2021-01-28 05:31:45.720 HD Request # 8 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2021-01-28 05:31:45.720 Socket (1) | Creating socket. | 2021-01-28 05:31:45.724 Socket (1) | New receive buffer size: 5242880 | 2021-01-28 05:31:45.724 Socket (1) | Connecting to IP: 8.18.161.135. | 2021-01-28 05:31:45.724 HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-01-28 05:31:46.238 HD Request # 8 | Sending historical data logon request message. | 2021-01-28 05:31:46.238 HD Request # 8 | Requesting Intraday data. Start date-time: 2021-01-28 05:16:49. Record interval: 0. Symbol: MNQH21 | 2021-01-28 05:31:46.955 HD Request # 8 | Decompressing data. | 2021-01-28 05:31:47.209 HD Request # 8 | Receiving Intraday data for MNQH21-CME starting at 2021-01-28 05:16:49.164000 | 2021-01-28 05:31:47.719 Socket (1) | CloseSocket call. | 2021-01-28 05:31:47.723 Socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2021-01-28 05:31:47.723 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-01-28 05:31:47.723 Historical data download thread signaled to stop. | 2021-01-28 05:31:47.723 HD Request # 8 | Timestamp of first Intraday data file record written: 2021-01-28 05:16:50.120000 | 2021-01-28 05:31:47.723 HD Request # 8 | Received 2656 records from 2021-01-28 05:16:49.164000 to 2021-01-28 05:21:45.809001 (4.9 minutes) and wrote 2649 records for MNQH21-CME | 2021-01-28 05:31:47.723 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2021-01-28 10:21:45.809001 | 2021-01-28 05:31:47.728 HD Request # 8 | Completion time: 2s | 2021-01-28 05:31:47.728 HD Request # 8 | Intraday data download complete for MNQH21-CME. Unique request ID: 6 | 2021-01-28 05:31:47.728 Removing historical data download ID 6. | 2021-01-28 05:31:47.728 Real-time Intraday chart data file updates started for MNQH21-CME | 2021-01-28 05:31:47.728 Intraday chart data file opened for MNQH21-CME | 2021-01-28 05:31:47.728 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-01-28 05:31:47.728 Triggering next historical data download in queue. | 2021-01-28 05:31:47.728 No download requests in the queue to start downloads for. | 2021-01-28 05:31:47.728 Socket (1) | Socket gracefully closed by remote side. | 2021-01-28 05:31:47.976 Socket (1) | Closed. | 2021-01-28 05:31:47.976 |