Support Board
Date/Time: Sat, 22 Feb 2025 18:50:14 +0000
Post From: Installer error, I believe caused by security software
| [2021-01-28 10:27:17] |
| Eisenhower - Posts: 30 |
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I originally brought this up because I was receiving error messages from the Sierra Chart installer, and wanted to know if Sierra Chart could help resolve the error message received from the Sierra Chart installer. I brought it up also because I thought that Sierra Chart Engineering may wish to know about this issue, since I'm sure I'm not the only person affected. Who knows, maybe the security software had good reason to block one of these newly updated files. Anyway, I have since resolved this issue on my own. I just had to clear out the "quarantine" in my Bitdefender security software, reset all my exclusions, temporarily disable my security software and restart my computer. Then it worked. I hope that this is helpful to someone. To Sierra Chart Engineering - you're welcome. |