Support Board
Date/Time: Sat, 22 Feb 2025 18:06:37 +0000
Post From: Installer error, I believe caused by security software
| [2021-01-28 08:51:04] |
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Why is it that your security software provider is not more helpful to you? Why is it that you want an answer out of us? Did you ever contact them? Did they answer you. If you are not getting the proper support from your security software provider, then completely remove it from your system. This is a matter between you and your security software provider to get resolved. This is not our responsibility and we and do not want the burden here. Take responsibility for your own problem. We are to simply telling the facts like it is. This is not about being nice. It is about fact. Remove the security software fully from your system and then restart your system. And then install Sierra Chart again: Software Download: Fast Update And also try restarting your system into Safe Mode. So what is the purpose of complaining/asking to us if you did not even contact your security software provider or if you did and they did not answer you or they did not give you a good answer. We gave you the 100% correct answer. Disable the security software and install Sierra Chart again. And if that does not help, then remove the security software completely from your system. And if that is not help, then as a last resort reinstall the operating system and do not install any third-party security software. So who is providing the best support here? Sierra Chart is. That is a 100% fact. Out of all of the people involved in this matter we are giving you the very best support because we are telling you precisely what you need to do ( from our perspective though and within our ability since we do not know anything about that security software and it is not within our support to help with it) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 08:58:35
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