Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 17:24:49 +0000



Post From: Data Feed freezing

[2014-02-12 19:57:56]
Sierra Chart Engineering - Posts: 104368
We recommend contacting OEC about this.

Another thing you may want to do is update Sierra Chart to the latest version by selecting Help >> Download Current Version. The connection method is different and if there any problems with that, we can get a better sense of what the problem is.

Otherwise, we really do not know what is going on because the connection is handled by the OEC API software used in the version you are running.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing