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Date/Time: Mon, 25 Nov 2024 20:45:07 +0000



Post From: HELPPPP WHAT IS WRONG WITH MY OIL CHART

[2021-01-25 22:51:11]
Sierra Chart Engineering - Posts: 104368
Please understand we are not providing any support for CQG historical data. This is a CQG historical data issue. This is a basic fact. You need to use the Denali Exchange Data Feed:
Denali Exchange Data Feed

We have now included this data feed in new service packages.

You will want to change to package 10 or package 11. Depending upon whether you need the Standard or Advanced package. Let us know and we can help you.

Once again we are not providing any support at all for CQG historical. None whatsoever. This is wasting everyone's time and this is why we have made it very very clear to users that that CQG data is not acceptable. And we are just getting ignored. Do not ask us further about CQG historical data. We will help you with the Denali data feed and that is all we can do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-02 20:30:52