Support Board
Date/Time: Mon, 25 Nov 2024 20:50:56 +0000
Post From: HELPPPP WHAT IS WRONG WITH MY OIL CHART
| [2021-01-25 20:19:01] |
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I understand the want to sell your own data. The real issue is that the CQG data does not deliver the functionality that you need. It is not about selling our own data. It is about providing the data which is necessary for Sierra Chart to function properly.But we think we know what the problem is. You are running an out of date version. The information we gave above, and linked to, says that you need to update. Instructions: Software Download: Fast Update After the update: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Please also be aware of: Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. This is important because we do not have any information about the version you are using which makes our support more difficult and delays our response.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-25 20:20:37
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