Support Board
Date/Time: Mon, 25 Nov 2024 17:30:32 +0000
Post From: Data Feed freezing
| [2014-02-12 19:34:09] |
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We know users have had trouble with the new OEC FIX/FAST connection used in newer versions of Sierra Chart, but version 1078 should not have a problem. Typically we do not usually hear about this kind of problem with OEC. Not really sure how we can help with this. Have you contacted OEC about it? If you look at the Sierra Chart Status Bar there is a number after "ST:". Is it less than 5? Just want to be sure. If it is over 5, then that is the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-12 19:34:30
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