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Date/Time: Fri, 21 Feb 2025 19:29:21 +0000



Post From: Sierra automatically disconecting

[2021-01-18 21:53:57]
Sierra Chart Engineering - Posts: 104368
GAIN Capital/OEC | Connected to server complete. | 2021-01-18 18:05:29.711
Triggering next historical data download in queue. | 2021-01-18 18:05:29.711
Triggering next historical data download in queue. | 2021-01-18 18:05:29.711
Triggering next historical data download in queue. | 2021-01-18 18:05:29.711
Triggering next historical data download in queue. | 2021-01-18 18:05:29.711
GAIN Capital FAST Data socket (10) | Socket gracefully closed by remote side. | 2021-01-18 18:05:32.194
GAIN Capital FAST Data socket (10) | CloseSocket call. | 2021-01-18 18:05:32.194
GAIN Capital FAST Data socket (10) | 0 bytes remaining in receive buffer when socket closed. | 2021-01-18 18:05:32.194
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2021-01-18 18:05:32.194
GAIN Capital FAST Data socket (0) | CloseSocket call. | 2021-01-18 18:05:32.194
Connection to the external service has been lost. | 2021-01-18 18:05:32.194

It is the Gain capital market data server closing the connection. That is what is happening. We have no control over this. Do you have to use gain capital? We have discontinued support for this service about a year ago. Who is your broker?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-18 21:54:19