Login Page - Create Account

Support Board


Date/Time: Fri, 21 Feb 2025 18:58:21 +0000



Post From: Account Numbers Reset Upon Data Connection Loss/Restore

[2021-01-13 04:45:21]
User279754 - Posts: 38
Thank you for the swift response. I just wanted to point out that I edited my original message after you had already responded, so you may have missed a detail that may be relevant--I have a main instance of Sierra Chart and a sub-instance running as well, and the issue only appears to affect the sub-instance (I use the DTC-Sub Instance service configuration).

Hopefully that's helpful in terms of any enhancements that need to be implemented for the next release.

Thank you.