Support Board
Date/Time: Fri, 21 Feb 2025 18:37:51 +0000
Post From: Account Numbers Reset Upon Data Connection Loss/Restore
| [2021-01-11 00:53:28] |
| User279754 - Posts: 38 |
|
I trade multiple automated systems for a given market (e.g. multiple unique systems for the NQ, ES, YM markets). As such, I have to use a unique sub-account number with my broker for each system so that trade signals don't interfere with each other. I am using Denali and Sierra order routing data services and I'm experiencing a disruptive issue where all of the accounts associated with my respective systems get reset to one default account whenever data connection is lost and then restored. I should also note that I have a main instance of Sierra Chart and a sub-instance running as well, and the issue only appears to affect the sub-instance (I use the DTC-Sub Instance service configuration). This resetting of the account numbers poses substantial risk, as it can cause trade signals to conflict and/or be ignored. Is there a setting within Sierra Chart that addresses this so that the account numbers stay static once I set them up? If not, do you have any suggestions for mitigating this issue? Thank you in advance for your thought and assistance. Date Time Of Last Edit: 2021-01-11 00:57:51
|