Support Board
Date/Time: Fri, 21 Feb 2025 18:31:32 +0000
Post From: [Show Order Fills] Incorrect Fill and Running Quantity Displayed on Chart
| [2021-01-10 18:03:38] |
| SavantTrader - Posts: 110 |
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Dear (Excellent) Support - Some notes for you, in case you feel this is an issue: I'm using a recent (v 2215, 64 bit) version of SC, and your integrated order routing service with Denali data. Each day (ES market open), I start out flat... no open positions. Any opening order gets sent simultaneously (not scaled) as 3 tiers of quantity 2 each at the market price. It seems strange that, even though I'm starting off flat, some initial opening order tiers fail to get registered on the chart. If I were using one or more third-party services, I can understand how a sync issue might arise... but I purposely went with a Sierra all-inclusive solution to avoid problems like this. Apparently, there's an internal synchronization issue somewhere within. Please take a moment to consider if there's something worth investigating here. Just a thought. Deleting the order history and executing per your "Automatically Inserting Missing Order Fills" has re-synchronized the data. Thank you again for your excellent straightforward and brutally honest customer service. I love your style! Date Time Of Last Edit: 2021-01-10 18:04:00
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