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Date/Time: Sun, 23 Feb 2025 14:23:23 +0000



Post From: Trade Keyboard Shortcut Crashes Program

[2021-01-08 10:21:56]
Sierra Chart Engineering - Posts: 104368
We have added some additional logging to isolate the problem. Update to prerelease 2218. Instructions:
Software Download: Fast Update

Enable the option described here:
Message Log: Automatically Saving Message Log to File


When you have the problem we will need to get the latest Message Log file:
Message Log: Automatically Saving Message Log to File

Attach it here following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-08 10:22:19