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Date/Time: Mon, 25 Nov 2024 14:49:35 +0000



Post From: Non Existing Position Showing in the Trade Activity Log

[2014-02-11 07:15:53]
CMG - Posts: 179
Hi There,

Is it possible to have another support person review these posts. With all respect, you either did not read correctly my comments and the files sent, or I have not been able to explain my self.

1. First of all, THERE WAS NEVER A SHORT POSITION IN THE ACCOUNT FROM THOSE TRADES. That is what the "Trades" tab is showing and that is why I contacted SC in the first place, but there are no positions in the account, and there was never a short after such trades were executed.

2. I understand perfectly how SC ORDER FILL MATCHING METHODS work. I am aware of my settings (FIFO).

3. How can the AVERAGE EXIT PRICE BE 1762.75 (AS YOU STATE) and as the "TRADES" tab is showing when every execution was at 1760 as the "TRADE ACTIVITY" tab shows. At 08:33:22 there were only fills at 1760 (as TRADE ACTIVITY tab shows). There is no way that the trade at 08:33:22 showing in the TRADES tab could have been at an average of 1762.75.

Please compare the information in the "TRADES" tab and the "TRADE ACTIVITY" tab for 2014-02-07 08:33:22. You will see that according to the "TRADE ACTIVITY" tab there were only executions at 1760 (which is correct)but the "TRADES" tab shows average execution (as you state) at 1762.75.

4.SC does not average fills at different times from different orders.

5. Let me reiterate that there are no positions in the account as confirmed by Transact and the account statements.

6. Is it possible that the information showing in the TRADE ACTIVITY (fills) on 2014-02-07 08:30:08 000 with no information in regards to INTERNAL ORDER ID, ORDER TYPE, OR FILLED QUANTITY, is the reason why the trades at 08:33:22 on the TRADES tab are showing wrongly even though they were executed at a different time?

Thank You


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