Support Board
Date/Time: Thu, 20 Feb 2025 20:11:46 +0000
Post From: Intraday historical download fail
| [2021-01-04 15:55:33] |
| User302722 - Posts: 3 |
|
Good afternoon, since a few days I have the following message when opening SC : "Download failed error downloading historical intraday data for F.US.DBH21. Data for instrument F.US.DB(corresponding to ID 1) is not allowed. Result=103. Num Quotes=0" Find attach a screenshot and just below my log report. Many thanks for your help Herve Reading Internal Order ID file. | 2021-01-04 16:46:02.598 Reading Trade Orders file. | 2021-01-04 16:46:02.638 Reading Trade Positions file. | 2021-01-04 16:46:02.638 Reading Account Balance file. | 2021-01-04 16:46:02.639 UDPListener (1404). Port 22904 | Listening on UDP port 22904. | 2021-01-04 16:46:02.647 Software version: 2215 64-bit | 2021-01-04 16:46:02.647 Primary Thread ID: 15108 | 2021-01-04 16:46:02.647 Usage end date: 2021-12-20 | 2021-01-04 16:46:02.647 Enabled for: Advanced Features 2. | 2021-01-04 16:46:02.647 Enabled for: Sierra Chart Historical Data Service. | 2021-01-04 16:46:02.647 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-01-04 16:46:02.647 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-01-04 16:46:02.647 Current selected Data/Trading service: CQG WebAPI | 2021-01-04 16:46:02.647 Custom symbol settings values: enabled | 2021-01-04 16:46:02.647 Chart Update Interval: 500 | 2021-01-04 16:46:02.647 Intraday Data Storage Time Unit: 0 | 2021-01-04 16:46:02.647 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-01-04 16:46:02.647 2021-01-04 15:46:02 Local computer time in UTC | 2021-01-04 16:46:02.647 2021-01-04 16:46:02 Local computer time in SC Time Zone | 2021-01-04 16:46:02.647 2021-01-04 15:46:01 Server time in UTC | 2021-01-04 16:46:02.647 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-01-04 16:46:02.647 Program path: C:\SierraChart\ | 2021-01-04 16:46:02.647 Data Files path: C:\SierraChart\Data\ | 2021-01-04 16:46:02.647 OS Version Number: 10.0 | 2021-01-04 16:46:02.647 Locale Setting: C | 2021-01-04 16:46:02.647 DLLs: UserContributedStudies_64.dll | 2021-01-04 16:46:02.647 Allowed protected custom studies: | 2021-01-04 16:46:02.647 Created the DTC Protocol server. | 2021-01-04 16:46:02.648 DTC Protocol Server listening on port 11099. | 2021-01-04 16:46:02.649 Created the DTC Protocol historical data server. | 2021-01-04 16:46:02.649 HD Server Manager | Listening on port 11098 | 2021-01-04 16:46:02.649 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-01-04 16:46:02.650 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-01-04 16:46:02.677 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-01-04 16:46:02.720 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-01-04 16:46:02.720 Received 5 login tokens. | 2021-01-04 16:46:02.829 DTC Protocol server | Incoming connection from 127.0.0.1. | 2021-01-04 16:46:02.888 DTC client #1. 127.0.0.1 (1) | Creating socket. | 2021-01-04 16:46:02.889 DTC client #1. 127.0.0.1 (1) | New receive buffer size: 262144 | 2021-01-04 16:46:02.889 DTC client #1. 127.0.0.1 (1) | Allocated send buffers: 32 of 131072 bytes. | 2021-01-04 16:46:02.890 DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS | 2021-01-04 16:46:02.890 DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20 | 2021-01-04 16:46:02.891 DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request. | 2021-01-04 16:46:02.891 DTC client #1. Sierra Chart. 127.0.0.1 | Connecting to primary Data/Trading service. | 2021-01-04 16:46:02.891 CQG WebAPI | Connecting to server api.cqg.com | 2021-01-04 16:46:02.894 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-01-04 16:46:02.894 DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: Herve67. Result text: Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg | 2021-01-04 16:46:02.894 CQG WebSocket socket (5) | Creating socket. Using TLS 1.2. | 2021-01-04 16:46:02.894 CQG WebSocket socket (5) | New receive buffer size: 5242880 | 2021-01-04 16:46:02.894 CQG WebSocket socket (5) | Connecting to IP: 195.166.124.165. | 2021-01-04 16:46:02.894 Symbol settings MD5 received. Request ID: 1. | 2021-01-04 16:46:02.910 Symbol settings are up-to-date for cqg. | 2021-01-04 16:46:02.910 CQG WebSocket | Opening WebSocket. | 2021-01-04 16:46:02.935 CQG WebSocket | Sending WebSocket handshake. | 2021-01-04 16:46:02.935 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-01-04 16:46:03.066 CQG WebSocket | Server header | Connection: upgrade | 2021-01-04 16:46:03.066 CQG WebSocket | Server header | Sec-WebSocket-Accept: qdYFh+MC29lEsMUZhQp0d4caNzc= | 2021-01-04 16:46:03.066 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-01-04 16:46:03.066 CQG WebSocket | Server header | Upgrade: websocket | 2021-01-04 16:46:03.066 CQG WebSocket | Server header | | 2021-01-04 16:46:03.066 CQG WebSocket | Web socket state is now open. | 2021-01-04 16:46:03.066 CQG WebAPI | WebSocket connected. | 2021-01-04 16:46:03.066 CQG WebAPI | Sending market data logon message. | 2021-01-04 16:46:03.066 CQG WebAPI | Base Time: 2021-01-02T23:20:35. 2021-01-02 23:20:35 | 2021-01-04 16:46:03.691 CQG WebAPI | Logon successful. Session Token = mdLmqovoxZty8ZPafZ+uQhCH1FI3u0iGJa9D6xutprY+XRaOvzoqDkDtsslzdDwfEDgk7yq5N/j | 2021-01-04 16:46:03.691 CQG WebAPI | Connected to server complete. | 2021-01-04 16:46:03.691 Triggering next historical data download in queue. | 2021-01-04 16:46:03.691 Triggering next historical data download in queue. | 2021-01-04 16:46:03.691 Triggering next historical data download in queue. | 2021-01-04 16:46:03.691 Triggering next historical data download in queue. | 2021-01-04 16:46:03.691 Updated verified funded futures trading account ending date to: 2021-02-03 15:46:03 | 2021-01-04 16:46:03.702 CQG WebAPI | Sending Trade Accounts request message. | 2021-01-04 16:46:03.702 CQG WebAPI | Brokerage name: Phillip. Account Name: 7MS1279 - Herve Kamber | 2021-01-04 16:46:03.794 CQG WebAPI | Sending collateral subscribe request. | 2021-01-04 16:46:03.794 CQG WebAPI | Sending positions subscribe request. RequestID: 325597 | 2021-01-04 16:46:08.681 CQG WebAPI | Sending orders subscribe request. RequestID=325598 | 2021-01-04 16:46:08.681 F.US.DBH21 #1 | Reloading chart. | 2021-01-04 16:46:08.932 F.US.DBH21 1 Min #4 | Reloading chart. | 2021-01-04 16:46:08.946 F.US.DBH21 15 Min #6 | Reloading chart. | 2021-01-04 16:46:08.972 F.US.DBH21 60 Min #3 | Reloading chart. | 2021-01-04 16:46:08.985 F.US.DBH21 700 Volume #13 | Reloading chart. | 2021-01-04 16:46:08.996 F.US.DBH21 233 Trades #2 | Reloading chart. | 2021-01-04 16:46:09.008 F.US.DBH21 #5 | Reloading chart. | 2021-01-04 16:46:09.029 F.US.DBH21 30 Min #7 | Reloading chart. | 2021-01-04 16:46:09.039 F.US.DBH21 Daily #8 | Reloading chart. | 2021-01-04 16:46:09.053 F.US.DBH21 #9 | Reloading chart. | 2021-01-04 16:46:09.062 F.US.DBH21 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.077 F.US.DBH21 30 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.104 F.US.DBH21 Daily #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.110 F.US.DBH21 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.119 F.US.DBH21 60 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.225 F.US.DBH21 15 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.229 F.US.DBH21 700 Volume #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.234 F.US.DBH21 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.254 F.US.DBH21 233 Trades #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.271 F.US.DBH21 #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.280 F.US.DBH21 1 Min #4 | Reloading chart. | 2021-01-04 16:46:09.432 CQG WebAPI | Starting real-time market data updates for: F.US.DBH21. ID: 1 Service code: cqg | 2021-01-04 16:46:09.437 CQG WebAPI | Sending symbol resolution request for F.US.DBH21. ID: 325599 | 2021-01-04 16:46:09.437 CQG WebAPI | Requesting security definition data for: F.US.DBH21. ID: 1 | 2021-01-04 16:46:09.437 CQG WebAPI | Using primary service for historical data for F.US.DBH21 | 2021-01-04 16:46:09.437 Starting DelayedDownloadMonitoringTimer | 2021-01-04 16:46:09.437 Starting HDTimeoutTimer | 2021-01-04 16:46:09.437 Added historical Intraday data request for F.US.DBH21 to the queue. | 2021-01-04 16:46:09.437 Intraday data recording state for symbol F.US.DBH21 is set to download 'Pending'. | 2021-01-04 16:46:09.437 Triggering next historical data download in queue. | 2021-01-04 16:46:09.437 Delaying start of download for F.US.DBH21 | 2021-01-04 16:46:09.438 F.US.DBH21 15 Min #6 | Reloading chart. | 2021-01-04 16:46:09.463 CQG WebAPI | Received symbol resolution report for symbol F.US.DBH21. Search Symbol: F.US.DBH21. Request ID: 325599. Contract ID: 1. | 2021-01-04 16:46:09.478 CQG WebAPI | Requesting market data for F.US.DBH21 | 2021-01-04 16:46:09.478 F.US.DBH21 60 Min #3 | Reloading chart. | 2021-01-04 16:46:09.480 F.US.DBH21 233 Trades #2 | Reloading chart. | 2021-01-04 16:46:09.495 F.US.DBH21 700 Volume #13 | Reloading chart. | 2021-01-04 16:46:09.498 F.US.DBH21 30 Min #7 | Reloading chart. | 2021-01-04 16:46:09.546 F.US.DBH21 30 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.549 F.US.DBH21 #5 | Reloading chart. | 2021-01-04 16:46:09.556 F.US.DBH21 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.559 F.US.DBH21 15 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.663 F.US.DBH21 60 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.667 F.US.DBH21 233 Trades #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.671 F.US.DBH21 700 Volume #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.681 F.US.DBH21 #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.735 F.US.DBH21 Daily #8 | Reloading chart. | 2021-01-04 16:46:09.766 F.US.DBH21 #9 | Reloading chart. | 2021-01-04 16:46:09.769 F.US.DBH21 Daily #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.771 F.US.DBH21 #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:09.899 Starting DelayedDownloadMonitoringTimer | 2021-01-04 16:46:10.269 Starting HDTimeoutTimer | 2021-01-04 16:46:10.269 Added historical Daily data request for F.US.DBH21 to the queue. | 2021-01-04 16:46:10.269 Triggering next historical data download in queue. | 2021-01-04 16:46:10.269 HD Request # 1 | Downloading Historical Daily chart data for F.US.DBH21. Starting date: 2020-12-28. Service: cqg | 2021-01-04 16:46:10.270 HD Request # 1 | Requesting historical Daily data for GGH21 starting at 2020-12-27. SC External HD service. | 2021-01-04 16:46:10.270 HD Request # 1 | Receiving historical Daily data for F.US.DBH21 starting at 2020-12-28 | 2021-01-04 16:46:11.138 HD Request # 1 | Writing historical Daily data to the file F.US.DBH21.dly | 2021-01-04 16:46:11.138 HD Request # 1 | Bytes received: 182 | 2021-01-04 16:46:11.139 HD Request # 1 | Received 3 records from 2020-12-28 00:00:00 to 2020-12-30 00:00:00 (3.0 days) and wrote 3 records for F.US.DBH21 | 2021-01-04 16:46:11.139 HD Request # 1 | Completion time: 1s | 2021-01-04 16:46:11.139 HD Request # 1 | Daily data download complete for F.US.DBH21. Unique request ID: 2 | 2021-01-04 16:46:11.139 Removing historical data download ID 2. | 2021-01-04 16:46:11.139 Triggering next historical data download in queue. | 2021-01-04 16:46:11.139 F.US.DBH21 Daily #8 | Reloading chart. | 2021-01-04 16:46:11.272 F.US.DBH21 Daily #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-01-04 16:46:11.275 Requesting market depth updates for: F.US.DBH21 if supported. | 2021-01-04 16:46:13.681 CQG WebAPI | Requesting market data including full depth for F.US.DBH21 | 2021-01-04 16:46:13.681 HD Request # 2 | Downloading Intraday chart data for F.US.DBH21 to the file F.US.DBH21.scid. Service: cqg | 2021-01-04 16:46:14.433 HD Request # 2 | Download start date-time: 2021-01-04 16:45:44.000000. File last date-time: 2021-01-04 16:45:44.256000 | 2021-01-04 16:46:14.433 HD Request # 2 | Requesting historical Tick data. | 2021-01-04 16:46:14.433 HD Request # 2 | Error downloading historical Intraday data for F.US.DBH21. Data for instrument F.US.DB (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2021-01-04 16:46:14.521 HD Request # 2 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.DBH21 | 2021-01-04 16:46:14.521 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-01-04 15:45:44.256000 | 2021-01-04 16:46:14.522 HD Request # 2 | Receiving Intraday data for F.US.DBH21 starting at 2021-01-04 16:46:11.460000 | 2021-01-04 16:46:14.522 Added 2 Time and Sales records to Intraday data file for F.US.DBH21 after download. | 2021-01-04 16:46:14.522 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-01-04 16:46:11.460000 | 2021-01-04 16:46:14.522 HD Request # 2 | Completion time: 0s | 2021-01-04 16:46:14.522 HD Request # 2 | Intraday data download complete for F.US.DBH21. Unique request ID: 1 | 2021-01-04 16:46:14.522 Removing historical data download ID 1. | 2021-01-04 16:46:14.522 Real-time Intraday chart data file updates started for F.US.DBH21 | 2021-01-04 16:46:14.522 Intraday chart data file opened for F.US.DBH21 | 2021-01-04 16:46:14.522 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-01-04 16:46:14.522 Triggering next historical data download in queue. | 2021-01-04 16:46:14.522 Opened cached Intraday file: C:\SierraChart\Data\F.US.DBH21.scid. Thread ID: 6632 | 2021-01-04 16:46:17.653 |
 Sierra chart failed download.jpg / V - Attached On 2021-01-04 15:51:20 UTC - Size: 1.05 MB - 237 views |