Support Board
Date/Time: Tue, 25 Feb 2025 07:33:46 +0000
Post From: change to deniali datafeed
| [2020-12-29 19:22:32] |
| John - SC Support - Posts: 38150 |
|
Yes, we know it is confusing. It's just due to the way certain things are setup. So, since you use your Sierra Chart for things other than trading through AMP, then you will need to continue to use your existing account. That means that you will need to pay for your Sierra Chart Usage Time to us (Sierra Chart) directly, as you have been. This also means that you will need to pay for the Denali Exchange Data Feed directly to us (Sierra Chart), as we do not have a way to separate the Usage Time and the Data Feed payments with AMP. But, you can have your Order Routing Fees with AMP paid through AMP. That will make at least one item easier. The thing to do at this point is to let AMP know that you will be using your existing Sierra Chart account. Make sure that they understand this, then go through the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Just do not go past Step #6 until after January 1, 2021 to avoid paying for the data feed more than you need to. Lastly, when all of this is done, then let us know if you want your Order Routing Fees to be paid through your AMP account, or through your Sierra Chart account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |