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Date/Time: Thu, 13 Feb 2025 22:27:42 +0000



Post From: New Computer system - Account not attached anymore

[2020-12-21 15:16:43]
User86150 - Posts: 11
Hey Team,

I had to download a new instance of Sierra charts on my new computer. I have everything up and running with the new system and the real-time data feed working great. My question is that for some reason my account is not attached to the new instance of Sierra charts. Normally my broker account number comes up on the DOM to switch between real trading and sim but for some reason, it's not there now. I haven't had any problems with my old system but as mentioned I moved to a new computer and my account for real trading does not seem to be attached like it is on my old computer.

I am not sure if that is something I need to check with you guys on or with my broker.

Thanks for the help,
James -