Support Board
Date/Time: Thu, 13 Feb 2025 22:33:23 +0000
Post From: Error on start up
| [2020-12-21 05:23:49] |
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That is extremely rare to have a problem like that. Not sure we have ever seen that error before. We know why happens but it should never happen. First thing we want you to do is to update Sierra Chart to the current version: Software Download: Fast Update After that, restart your computer. If that does not resolve it, then follow the instructions here to reset Sierra Chart to a default state: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State You only need to delete the Sierra4.config file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |