Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 19:51:04 +0000



Post From: Symbol is unknown

[2020-12-19 21:44:12]
Sierra Chart Engineering - Posts: 104368
Open your Chartbooks and go through all of your instances of Sierra Chart, and use this Translate command to make sure they are all using the consistent symbol format:
Edit Menu: Edit >> Translate Symbols To Current Service



This will resolve the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing