Support Board
Date/Time: Mon, 25 Nov 2024 14:26:38 +0000
Post From: "accurate" backtest results change when multiple charts opened
| [2014-02-09 04:02:28] |
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Very good. Please move on. Clearly that is what is best for you. We do not have a poor support attitude. We helped you as best as we can and also provided you with a procedure to isolate the source of the problem. With a lot that you have said here, we really could not do much to help because you did not give us any code examples and steps to duplicate the issue. Nevertheless, we did run tests for two of the problems mentioned and did not encounter them . We also considered them carefully to see if there could be any problem we were not able to test for as well. We determined that there were no problems. Please go ahead and use your better tool. The issue is on your side. Not ours. We are very helpful on the support board. And has been said, if you do not give us the ability to help you, we cannot help. We do not necessarily release a new version every day. Sierra Chart is being continuously improved and there are new features added, and this is why there are frequent releases. That does not mean with functionality you are using, there was a bug. That has not even been established. BTW: If you software is so bug-free, Why do you do a new release every day??? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-09 04:47:00
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