Support Board
Date/Time: Thu, 13 Feb 2025 19:46:48 +0000
Post From: Feed is not updating live
[2020-12-17 13:12:53] |
ssangha84 - Posts: 126 |
Here is the message log, if that helps at all: Reading Internal Order ID file. | 2020-12-17 08:05:31.756 Reading Trade Orders file. | 2020-12-17 08:05:31.954 Reading Trade Positions file. | 2020-12-17 08:05:31.955 Reading Account Balance file. | 2020-12-17 08:05:31.956 UDPListener (1412). Port 22904 | Listening on UDP port 22904. | 2020-12-17 08:05:32.004 Software version: 2207 64-bit | 2020-12-17 08:05:32.004 Primary Thread ID: 13480 | 2020-12-17 08:05:32.004 Usage end date: 2021-01-28 | 2020-12-17 08:05:32.004 Enabled for: Advanced Features 2. | 2020-12-17 08:05:32.004 Enabled for: Sierra Chart Historical Data Service. | 2020-12-17 08:05:32.004 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-17 08:05:32.004 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-17 08:05:32.004 Current selected Data/Trading service: TransAct WS | 2020-12-17 08:05:32.004 Custom symbol settings values: disabled | 2020-12-17 08:05:32.004 Chart Update Interval: 500 | 2020-12-17 08:05:32.004 Intraday Data Storage Time Unit: 0 | 2020-12-17 08:05:32.004 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-12-17 08:05:32.004 2020-12-17 13:05:32 Local computer time in UTC | 2020-12-17 08:05:32.004 2020-12-17 08:05:32 Local computer time in SC Time Zone | 2020-12-17 08:05:32.004 2020-12-17 13:05:29 Server time in UTC | 2020-12-17 08:05:32.004 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-12-17 08:05:32.004 Program path: C:\SierraChart\ | 2020-12-17 08:05:32.004 Data Files path: C:\SierraChart\Data\ | 2020-12-17 08:05:32.004 OS Version Number: 10.0 | 2020-12-17 08:05:32.005 Locale Setting: C | 2020-12-17 08:05:32.005 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-12-17 08:05:32.006 Allowed protected custom studies: | 2020-12-17 08:05:32.006 Created the DTC Protocol server. | 2020-12-17 08:05:32.012 DTC Protocol Server listening on port 11099. | 2020-12-17 08:05:32.016 Created the DTC Protocol historical data server. | 2020-12-17 08:05:32.016 HD Server Manager | Listening on port 11098 | 2020-12-17 08:05:32.019 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2020-12-17 08:05:32.020 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:05:32.064 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-12-17 08:05:32.232 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-12-17 08:05:32.232 Received 5 login tokens. | 2020-12-17 08:05:32.601 Symbol settings MD5 received. Request ID: 1. | 2020-12-17 08:05:32.817 Symbol settings are up-to-date for transact.trading. | 2020-12-17 08:05:32.817 TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2020-12-17 08:05:38.798 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2020-12-17 08:05:38.798 Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:38.799 Auth Websocket socket (1) | New receive buffer size: 5242880 | 2020-12-17 08:05:38.800 Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2020-12-17 08:05:38.800 Auth Websocket | Opening WebSocket. | 2020-12-17 08:05:38.895 Auth Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:38.895 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:39.165 Auth Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:39.165 Auth Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:39.165 Auth Websocket | Server header | Sec-WebSocket-Accept: n4OVuN/bD9dbXAbeZUUZQ6aSS6c= | 2020-12-17 08:05:39.165 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2020-12-17 08:05:39.165 Auth Websocket | Server header | | 2020-12-17 08:05:39.165 Auth Websocket | Web socket state is now open. | 2020-12-17 08:05:39.165 TransAct WS | Sending account logon message. Live | 2020-12-17 08:05:39.165 Auth Websocket socket (1) | CloseSocket call. | 2020-12-17 08:05:44.226 Auth Websocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-17 08:05:44.226 Price Websocket | Connecting to WebSocket server priceapi1.transactfutures.com:1873 | 2020-12-17 08:05:44.227 Auth Websocket | WebSocket closed. | 2020-12-17 08:05:44.227 Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-12-17 08:05:44.228 Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:44.229 Price Websocket socket (2) | New receive buffer size: 5242880 | 2020-12-17 08:05:44.230 Price Websocket socket (2) | Connecting to IP: 208.97.219.196. | 2020-12-17 08:05:44.230 Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2020-12-17 08:05:44.313 Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:05:44.314 Price Websocket | Opening WebSocket. | 2020-12-17 08:05:44.322 Price Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:44.322 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:44.590 Price Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:44.590 Price Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:44.590 Price Websocket | Server header | Sec-WebSocket-Accept: upoGLfH3nJ+2ZE4L8GgyBPsoSmo= | 2020-12-17 08:05:44.590 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2020-12-17 08:05:44.590 Price Websocket | Server header | | 2020-12-17 08:05:44.590 Price Websocket | Web socket state is now open. | 2020-12-17 08:05:44.590 Orders Websocket | Connecting to WebSocket server api3.transactfutures.com:443 | 2020-12-17 08:05:46.896 Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:46.898 Orders Websocket socket (3) | New receive buffer size: 5242880 | 2020-12-17 08:05:46.899 Orders Websocket socket (3) | Connecting to IP: 208.97.219.143. | 2020-12-17 08:05:46.899 Orders Websocket | Opening WebSocket. | 2020-12-17 08:05:46.991 Orders Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:46.991 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:47.267 Orders Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:47.267 Orders Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:47.267 Orders Websocket | Server header | Sec-WebSocket-Accept: uTVjmVkXd9P0GaJEJM49ETzzByM= | 2020-12-17 08:05:47.267 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2020-12-17 08:05:47.267 Orders Websocket | Server header | | 2020-12-17 08:05:47.267 Orders Websocket | Web socket state is now open. | 2020-12-17 08:05:47.267 TransAct WS | Sending orders connection logon message. | 2020-12-17 08:05:47.267 TransAct WS | Connected to server complete. | 2020-12-17 08:05:48.955 Triggering next historical data download in queue. | 2020-12-17 08:05:48.956 Triggering next historical data download in queue. | 2020-12-17 08:05:48.956 Triggering next historical data download in queue. | 2020-12-17 08:05:48.956 Triggering next historical data download in queue. | 2020-12-17 08:05:48.956 Updated verified funded futures trading account ending date to: 2021-01-16 13:05:48 | 2020-12-17 08:05:48.978 TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2020-12-17 08:05:49.063 TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2020-12-17 08:05:49.065 TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2020-12-17 08:05:49.152 CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:29.858 CLF1 [CBV] 5 Min #3 | Performing historical Daily data download for symbol CLF21 starting at last date in file. | 2020-12-17 08:06:29.873 Starting DelayedDownloadMonitoringTimer | 2020-12-17 08:06:29.874 Starting HDTimeoutTimer | 2020-12-17 08:06:29.874 Added historical Daily data request for CLF21 to the queue. | 2020-12-17 08:06:29.874 Triggering next historical data download in queue. | 2020-12-17 08:06:29.874 CLF1 [CBV] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:29.937 CLF1 1 Min #2 | Reloading chart. | 2020-12-17 08:06:30.020 CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:30.048 CLF1 [CBV] 1 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.107 CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:30.120 CLF1 [CBV] 1 Min #8 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.213 CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:30.228 CLF1 [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.321 CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:30.415 CLF1 [CBV] 15 Min #5 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.784 CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:30.798 CLF1 [CBV] Daily #4 | Performing historical Daily data download for symbol CLF1 starting at last date in file. | 2020-12-17 08:06:30.885 Added historical Daily data request for CLF1 to the queue. | 2020-12-17 08:06:30.885 CLF1 [CBV] Daily #4 | Waiting for historical downloads to complete with the IDs: 2, | 2020-12-17 08:06:31.336 CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:31.404 CLF1 [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:31.470 HD Request # 1 | Downloading Historical Daily chart data for CLF21. Starting date: 2020-12-15. Service: TransAct.Trading | 2020-12-17 08:06:31.488 HD Request # 1 | Requesting historical Daily data for CLF21 starting at 2020-12-14. SC External HD service. | 2020-12-17 08:06:31.488 TransAct WS | Starting real-time market data updates for: CLF1. ID: 2 Service code: TransAct.Trading | 2020-12-17 08:06:31.563 Symbol Error - CLF1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2020-12-17 08:06:31.563 TransAct WS | Requesting security definition data for: CLF1. ID: 2 | 2020-12-17 08:06:31.563 Starting DelayedDownloadMonitoringTimer | 2020-12-17 08:06:31.563 Starting HDTimeoutTimer | 2020-12-17 08:06:31.563 Added historical Intraday data request for CLF1 to the queue. | 2020-12-17 08:06:31.564 Intraday data recording state for symbol CLF1 is set to download 'Pending'. | 2020-12-17 08:06:31.564 Triggering next historical data download in queue. | 2020-12-17 08:06:31.564 HD Request # 2 | Downloading Intraday chart data for CLF1 to the file CLF1.scid. Service: TransAct.Trading | 2020-12-17 08:06:31.564 HD Request # 2 | Download start date-time: 2020-12-17 08:00:32.000000. File last date-time: 2020-12-17 08:00:32.000000 | 2020-12-17 08:06:31.565 HD Request # 2 | Using server: ds12.sierracharts.com port 10150 | 2020-12-17 08:06:31.565 Socket (5) | Creating socket. | 2020-12-17 08:06:31.565 Socket (5) | New receive buffer size: 5242880 | 2020-12-17 08:06:31.565 Socket (5) | Connecting to IP: 204.15.197.14. | 2020-12-17 08:06:31.565 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-12-17 08:06:31.741 HD Request # 2 | Sending historical data logon request message. | 2020-12-17 08:06:31.741 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-12-17 08:00:32. Record interval: 0. Symbol: CLF1 | 2020-12-17 08:06:32.302 HD Request # 2 | Decompressing data. | 2020-12-17 08:06:32.396 HD Request # 2 | Receiving Intraday data for CLF1 starting at 2020-12-17 08:00:32.000000 | 2020-12-17 08:06:32.397 Socket (5) | CloseSocket call. | 2020-12-17 08:06:32.397 Socket (5) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-17 08:06:32.397 Historical data download thread signaled to stop. | 2020-12-17 08:06:32.397 Socket (5) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:06:32.397 HD Request # 2 | Timestamp of first Intraday data file record written: 2020-12-17 08:00:35.000000 | 2020-12-17 08:06:32.398 HD Request # 2 | Received 164 records from 2020-12-17 08:00:32.000000 to 2020-12-17 08:06:27.000001 (5.9 minutes) and wrote 163 records for CLF1 | 2020-12-17 08:06:32.398 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2020-12-17 13:06:27.000001 | 2020-12-17 08:06:32.408 HD Request # 2 | Completion time: 1s | 2020-12-17 08:06:32.408 HD Request # 2 | Intraday data download complete for CLF1. Unique request ID: 3 | 2020-12-17 08:06:32.408 Removing historical data download ID 3. | 2020-12-17 08:06:32.408 Real-time Intraday chart data file updates started for CLF1 | 2020-12-17 08:06:32.408 Intraday chart data file opened for CLF1 | 2020-12-17 08:06:32.408 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-12-17 08:06:32.408 Triggering next historical data download in queue. | 2020-12-17 08:06:32.408 Socket (5) | Socket gracefully closed by remote side. | 2020-12-17 08:06:32.478 Socket (5) | Closed. | 2020-12-17 08:06:32.478 HD Request # 1 | Receiving historical Daily data for CLF21 starting at 2020-12-15 | 2020-12-17 08:06:32.811 HD Request # 1 | Writing historical Daily data to the file CLF21.dly | 2020-12-17 08:06:32.812 HD Request # 1 | Bytes received: 216 | 2020-12-17 08:06:32.836 HD Request # 1 | Received 4 records from 2020-12-15 00:00:00 to 2020-12-17 00:00:00 (3.0 days) and wrote 3 records for CLF21 | 2020-12-17 08:06:32.836 HD Request # 1 | Completion time: 1s | 2020-12-17 08:06:32.844 HD Request # 1 | Daily data download complete for CLF21. Unique request ID: 1 | 2020-12-17 08:06:32.844 Removing historical data download ID 1. | 2020-12-17 08:06:32.844 Triggering next historical data download in queue. | 2020-12-17 08:06:32.844 HD Request # 3 | Downloading Historical Daily chart data for CLF1. Starting date: 2020-12-15. Service: TransAct.Trading | 2020-12-17 08:06:32.848 HD Request # 3 | Requesting historical Daily data for CLF21 starting at 2020-12-14. SC External HD service. | 2020-12-17 08:06:32.848 CLF1 [CBV] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:32.850 CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:32.851 CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:33.253 CLF1 [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:33.334 CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:33.335 CLF1 [CBV] 15 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:33.741 CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:33.742 HD Request # 3 | Receiving historical Daily data for CLF1 starting at 2020-12-15 | 2020-12-17 08:06:35.663 HD Request # 3 | Writing historical Daily data to the file CLF1.dly | 2020-12-17 08:06:35.664 HD Request # 3 | Bytes received: 216 | 2020-12-17 08:06:35.691 HD Request # 3 | Received 4 records from 2020-12-15 00:00:00 to 2020-12-17 00:00:00 (3.0 days) and wrote 3 records for CLF1 | 2020-12-17 08:06:35.691 HD Request # 3 | Completion time: 3s | 2020-12-17 08:06:35.702 HD Request # 3 | Daily data download complete for CLF1. Unique request ID: 2 | 2020-12-17 08:06:35.702 Removing historical data download ID 2. | 2020-12-17 08:06:35.702 Triggering next historical data download in queue. | 2020-12-17 08:06:35.702 CLF1 [CBV] 1 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:35.739 CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:35.740 CLF1 [CBV] 1 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:36.038 CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:36.039 CLF1 [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:36.759 CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:36.760 CLF1 [CBV] Daily #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:37.633 CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:37.635 CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:44.973 CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:45.204 CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:46.176 CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:46.247 Requesting market depth updates for: CLF1 if supported. | 2020-12-17 08:06:46.906 Separate subscription for market depth updates not supported. CLF1 | 2020-12-17 08:06:46.906 CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:46.907 CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:50.381 CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:50.943 CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:51.813 CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:52.050 CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:52.794 CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:57.948 CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:57.984 CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:58.016 CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:58.291 CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:58.854 CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:07:06.039 CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:07:09.227 Auth Websocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-12-17 08:07:53.713 Auth Websocket socket (1) | Closed. | 2020-12-17 08:07:53.713 Auth Websocket socket (1) | Deleting network socket now after delay. | 2020-12-17 08:08:23.723 CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 2020-08-14 06:00:00 | 2020-12-17 08:10:50.140 CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 2020-08-14 06:00:00 | 2020-12-17 08:10:50.172 CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 2020-08-14 00:00:00 | 2020-12-17 08:10:50.208 CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2020-11-06 00:00:00 | 2020-12-17 08:10:50.260 CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 2019-08-06 00:00:00 | 2020-12-17 08:10:50.380 CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 2020-11-06 00:00:00 | 2020-12-17 08:10:50.391 CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.722 CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.752 CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.780 CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.830 CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.847 CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.962 Saved Chartbook: Default.cht. Time: 0.0252 seconds. | 2020-12-17 08:12:01.138 |