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Date/Time: Thu, 13 Feb 2025 19:01:01 +0000



Post From: error roll over in new version 2207

[2020-12-14 06:28:24]
Sierra Chart Engineering - Posts: 104368
This is a problem with the CQG data feed. We recommend using the Denali Exchange Data Feed for data instead of CQG. Full documentation is here:
Denali Exchange Data Feed

You are going to continue to have the problem.

This issue has nothing to do with a particular version of Sierra Chart. It is not a Sierra Chart problem.

To correct the issue, reconnect to the CQG data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

And then follow the instructions here:
Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method)



Also refer to:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-14 06:30:02