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Date/Time: Thu, 13 Feb 2025 19:26:17 +0000



Post From: logon disabled

[2020-12-13 04:00:24]
Sierra Chart Engineering - Posts: 104368
Yes, that is a CQG error. We cannot help with that and it should no longer be relevant.

We see your account is set to use the Sierra Chart Order Routing Service and you have the Denali Exchange Data Feed activated. Therefore, you need to start with step 9 here:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions

You will not be using CQG any longer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing