Support Board
Date/Time: Thu, 13 Feb 2025 18:46:56 +0000
Post From: Second instance not loading chartbooks at startup
| [2020-12-11 16:14:41] |
| John - SC Support - Posts: 37936 |
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@Dennis B. If you definitely have the option to load chartbooks on startup in the Sub-Instance, then please attach your Message Log from the Sub-Instance following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |