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Date/Time: Thu, 13 Feb 2025 17:35:15 +0000



Post From: Data from 2011-03-02 to 2019-09-11 missing when trying to load intraday 1-min OHLCV data

[2020-12-09 19:26:31]
gambleditall - Posts: 16
Hello, I am trying to load intraday 1-min OHLCV data for the continuous contract for the ES-mini. I currently have Service Package 5 and I am not subscribed to any live data feed.

My settings are as follows:
Data/Trade Service Settings:
Service: SC Futures Order Routing/Data [trading]
Intraday Data Storage Time Unit: 1 Minute
Max Historical Intraday Days to Download:
Non-Tick Data: 3650
1-Tick Data: 3650

Chart >> Chart Settings >> Main Settings
Use Number of Days to Download: 3650

Chart >> Chart Settings >> Advanced Settings
Continuous Contract: Continuous Futures Contract - Date Rule Rollover

As stated in the title, when I load up the data, all data from 2011-03-02 to 2019-09-11 is missing. Attached are detailed screenshots that show my settings as well as demonstrate the chart with missing data.

I have also already tried performing the steps given here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart but it didn't help.
Date Time Of Last Edit: 2020-12-09 19:36:42
imageMissing_Data_1.png / V - Attached On 2020-12-09 19:23:45 UTC - Size: 177.26 KB - 211 views
imageMissing_Data_2.png / V - Attached On 2020-12-09 19:23:58 UTC - Size: 176.17 KB - 190 views
imageSettings.png / V - Attached On 2020-12-09 19:25:51 UTC - Size: 1.74 MB - 208 views