Support Board
Date/Time: Thu, 13 Feb 2025 14:08:20 +0000
Post From: configuration file error unable to read due to newer file format
| [2020-12-05 03:31:25] |
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We have released version 2207 which resolves the problem you ran into in the first post. You must have updated to the latest version and gone back to a prior version and then gone back to the latest version. Although based upon what you are describing in post #4 it sounds as though you have some sort of system issue causing that problem with Sierra Chart going back to a prior version. The only way I can load my chartbook is by updating to the current version every time I open sierra charts So it sounds like basically after you update somehow when you restart Sierra Chart you are running the prior version. That is not a Sierra Chart problem itself but a system issue. Any idea why that is happening? It simply makes no sense and is unheard of.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-06 19:53:09
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