Support Board
Date/Time: Thu, 13 Feb 2025 13:11:57 +0000
Post From: Sierra & IB data issues - probable problem
| [2020-12-05 02:38:28] |
| NJ - Posts: 20 |
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Actually I am using IB Gateway and not TWS. Just if that helps for any analysis. Can there be a way for Sierra and IB tech team to connect and help resolve. Am sure many hundreds of Sierra users will get benefitted if that could be done. Just a request. Anyways for now I have moved to Gobal Data Feed for India stocks and there too I am facing a problem where their socket just randomly closes every 15-20 mins and doesn't allow the connection after that. You have to exit the GlobalDataFeed software and restart it to make it work. Am working with their support today to resolve. Also I find the service overly expensive. Sierra is simple a great software but just this difficulty of getting quality India intraday data for India users might be keeping away a lot of other users in India. I have test SC EOD India data and it is fantastic! Please could you also directly provide Intraday data and these issues will be resolved Regards Nitin |