Support Board
Date/Time: Thu, 13 Feb 2025 14:41:13 +0000
Post From: configuration file error unable to read due to newer file format
| [2020-12-04 19:07:21] |
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Did you update to the current version of Sierra Chart 2206 and then went back to a prior version? If so, it would lead to this problem when running the prior version. The solution should be to update back to the current version, in this case 2206. We are verifying that. For now, use a backup configuration file: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File We are working on a solution to this problem so this will not happen again. We do apologize. Although we are not quite clear on the scenario that led to it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |