Support Board
Date/Time: Thu, 13 Feb 2025 13:30:12 +0000
Post From: Data Doesn't Update after Upgrading from 250 Symbol to 500 Symbol
| [2020-12-02 05:01:29] |
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We do see a problem related to this on your account. We are looking into it now. We do apologize for this. It has to do with the background market data authorization from our data provider Barchart. Very sorry about this trouble. It should not happen. The horrible problems that Barchart causes us and the issues for users is completely and totally unacceptable. Really just terrible. We are working gradually on offering our own data feeds to replace Barchart. US equities data is one of them. This is part of our new upcoming NASDAQ data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-02 05:04:12
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