Support Board
Date/Time: Mon, 24 Feb 2025 10:21:17 +0000
Post From: Adv/Dec Line NISS-NYSE
| [2020-12-01 05:08:31] |
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We found out that one of our servers did have correct data for UDVR-NASDAQ. So we have corrected the derivative data and the underlying symbols. Follow the instructions here to get the correct data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart We did increase the capacity for individual symbols to have 64-bit total volumes. However, it does seem as though there was some faulty data received from the Open Feed from our data provider on one of the connections. We really do not know what exactly happened because there is no log. Let us know if you see any further issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-01 17:39:04
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