Support Board
Date/Time: Thu, 20 Feb 2025 20:00:45 +0000
Post From: HKFE Historical daily data issue since 19 November
| [2020-11-29 20:02:28] |
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This means the data is now coming from CQG: although the error message when attempting the download no longer appears.
We do not provide any support for CQG data. We did look carefully at the historical data handling with CQG in relation to this issue and we did not identify any problem. So we do not see how we can help with it. Although do update to the very latest version of Sierra Chart to have the latest CQG historical data support: Software Download: Fast Update Since CQG only provides data for current futures contracts you cannot use the Continuous Futures Contract feature in Sierra Chart reliably with CQG. It is going to be unreliable and unsupported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-29 20:04:11
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