Support Board
Date/Time: Fri, 22 Nov 2024 03:11:20 +0000
Post From: Issues with Data Download
| [2013-04-21 21:51:08] |
| agb1223 - Posts: 33 |
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Software version: 961 | 2013-04-21 16:42:54 Current Service Package: 5 | 2013-04-21 16:42:54 Usage end date: 2013-06-09 | 2013-04-21 16:42:54 Sierra Chart Historical Data Service is included. | 2013-04-21 16:42:54 Active service: Trading Technologies | 2013-04-21 16:42:54 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-04-21 16:42:54 2013-04-21 16:42:54 Local computer clock time | 2013-04-21 16:42:54 2013-04-21 21:42:54 GMT time | 2013-04-21 16:42:54 2013-04-21 16:42:54 Time zone adjusted time | 2013-04-21 16:42:54 Time difference to server time: 232 seconds. | 2013-04-21 16:42:54 WARNING: Your computer's clock is off by 232 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2013-04-21 16:42:54 Program path: C:\SierraChart\ | 2013-04-21 16:42:54 Data Files path: C:\SierraChart\Data\ | 2013-04-21 16:42:54 OS Version Number: 6.1 | 2013-04-21 16:42:54 Not starting the Orders session because no Orders server is given in the service settings for Trading Technologies. | 2013-04-21 16:43:00 Connecting to Trading Technologies... | 2013-04-21 16:43:00 Starting the Price Feed session. Connecting to 172.35.110.70 port 10510... | 2013-04-21 16:43:00 TT Price Feed FIX Session: Sending the Logon message. | 2013-04-21 16:43:00 TT FIX Price Feed session connected. | 2013-04-21 16:43:00 Connected to Trading Technologies | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CBOT-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CBOT-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CBOT-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CBOT-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CBOT-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CBOT-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CBOT-I exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CBOT-I exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CBOT-I exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CME-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CME-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CME-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CME-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CME-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CME-B exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the CME-F exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the CME-F exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the CME-F exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Price server for the ICE_IPE-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Order server for the ICE_IPE-A exchange is Open | 2013-04-21 16:43:00 TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2013-04-21 16:43:00 Starting updates for: IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:12 Requesting market data for IPE e-Brent-Jun13-ICE_IPE-A (market depth: 5) | 2013-04-21 16:43:12 HD Request # 1 - Downloading Intraday chart data for IPE e-Brent-Jun13-ICE_IPE-A to the file IPE e-Brent-Jun13-ICE_IPE-A.scid. Service: scsrv | 2013-04-21 16:43:12 HD Request # 1 - Starting date and time: 2013-04-19 09:43:11 | 2013-04-21 16:43:12 HD Request # 1 - Using server: ds5.sierracharts.com port 10049 | 2013-04-21 16:43:12 HD Request # 1 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:13 HD Request # 1 - Received 0 records and wrote 0 records for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:13 HD Request # 3 - Downloading Intraday chart data for IPE e-Brent-Jun13-ICE_IPE-A to the file IPE e-Brent-Jun13-ICE_IPE-A.scid. Service: scsrv | 2013-04-21 16:43:13 HD Request # 3 - Starting date and time: 2013-04-19 09:43:11 | 2013-04-21 16:43:13 HD Request # 3 - Using server: ds4.sierracharts.com port 10049 | 2013-04-21 16:43:13 HD Request # 3 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:14 HD Request # 3 - Received 0 records and wrote 0 records for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:14 HD Request # 5 - Downloading Intraday chart data for IPE e-Brent-Jun13-ICE_IPE-A to the file IPE e-Brent-Jun13-ICE_IPE-A.scid. Service: scsrv | 2013-04-21 16:43:14 HD Request # 5 - Starting date and time: 2013-04-19 09:43:11 | 2013-04-21 16:43:14 HD Request # 5 - Using server: ds3.sierracharts.com port 10049 | 2013-04-21 16:43:14 HD Request # 5 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:15 HD Request # 5 - Received 0 records and wrote 0 records for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:15 HD Request # 7 - Downloading Intraday chart data for IPE e-Brent-Jun13-ICE_IPE-A to the file IPE e-Brent-Jun13-ICE_IPE-A.scid. Service: scsrv | 2013-04-21 16:43:15 HD Request # 7 - Starting date and time: 2013-04-19 09:43:11 | 2013-04-21 16:43:15 HD Request # 7 - Using server: ds5.sierracharts.com port 10049 | 2013-04-21 16:43:15 HD Request # 7 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:16 HD Request # 7 - Received 0 records and wrote 0 records for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:16 HD Request # 7 - Intraday download COMPLETE for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:16 Real-time intraday chart data file updates started for IPE e-Brent-Jun13-ICE_IPE-A | 2013-04-21 16:43:16 Starting updates for: HG-201305-CME-F | 2013-04-21 16:43:44 Requesting market data for HG-201305-CME-F (market depth: 5) | 2013-04-21 16:43:44 HD Request # 9 - Downloading Intraday chart data for HG-201305-CME-F to the file HG-201305-CME-F.scid. Service: scsrv | 2013-04-21 16:43:44 HD Request # 9 - Starting date and time: 2013-04-18 13:41:21 | 2013-04-21 16:43:44 HD Request # 9 - Using server: ds4.sierracharts.com port 10049 | 2013-04-21 16:43:44 Starting updates for: GC-201306-CME-F | 2013-04-21 16:43:44 Requesting market data for GC-201306-CME-F (market depth: 5) | 2013-04-21 16:43:44 HD Request # 9 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:45 HD Request # 9 - Received 0 records and wrote 0 records for HG-201305-CME-F | 2013-04-21 16:43:45 HD Request # 11 - Downloading Intraday chart data for HG-201305-CME-F to the file HG-201305-CME-F.scid. Service: scsrv | 2013-04-21 16:43:45 HD Request # 11 - Starting date and time: 2013-04-18 13:41:21 | 2013-04-21 16:43:45 HD Request # 11 - Using server: ds3.sierracharts.com port 10049 | 2013-04-21 16:43:45 HD Request # 11 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:46 HD Request # 11 - Received 0 records and wrote 0 records for HG-201305-CME-F | 2013-04-21 16:43:46 HD Request # 13 - Downloading Intraday chart data for HG-201305-CME-F to the file HG-201305-CME-F.scid. Service: scsrv | 2013-04-21 16:43:47 HD Request # 13 - Starting date and time: 2013-04-18 13:41:21 | 2013-04-21 16:43:47 HD Request # 13 - Using server: ds5.sierracharts.com port 10049 | 2013-04-21 16:43:47 HD Request # 13 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:48 HD Request # 13 - Received 0 records and wrote 0 records for HG-201305-CME-F | 2013-04-21 16:43:48 HD Request # 15 - Downloading Intraday chart data for HG-201305-CME-F to the file HG-201305-CME-F.scid. Service: scsrv | 2013-04-21 16:43:48 HD Request # 15 - Starting date and time: 2013-04-18 13:41:21 | 2013-04-21 16:43:48 HD Request # 15 - Using server: ds4.sierracharts.com port 10049 | 2013-04-21 16:43:48 HD Request # 15 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:49 HD Request # 15 - Received 0 records and wrote 0 records for HG-201305-CME-F | 2013-04-21 16:43:49 HD Request # 15 - Intraday download COMPLETE for HG-201305-CME-F | 2013-04-21 16:43:49 Real-time intraday chart data file updates started for HG-201305-CME-F | 2013-04-21 16:43:49 HD Request # 17 - Downloading Intraday chart data for GC-201306-CME-F to the file GC-201306-CME-F.scid. Service: scsrv | 2013-04-21 16:43:49 HD Request # 17 - Starting date and time: 2013-04-18 13:41:37 | 2013-04-21 16:43:49 HD Request # 17 - Using server: ds3.sierracharts.com port 10049 | 2013-04-21 16:43:49 HD Request # 17 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:50 HD Request # 17 - Received 0 records and wrote 0 records for GC-201306-CME-F | 2013-04-21 16:43:50 HD Request # 19 - Downloading Intraday chart data for GC-201306-CME-F to the file GC-201306-CME-F.scid. Service: scsrv | 2013-04-21 16:43:50 HD Request # 19 - Starting date and time: 2013-04-18 13:41:37 | 2013-04-21 16:43:50 HD Request # 19 - Using server: ds5.sierracharts.com port 10049 | 2013-04-21 16:43:50 HD Request # 19 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:51 HD Request # 19 - Received 0 records and wrote 0 records for GC-201306-CME-F | 2013-04-21 16:43:51 HD Request # 21 - Downloading Intraday chart data for GC-201306-CME-F to the file GC-201306-CME-F.scid. Service: scsrv | 2013-04-21 16:43:51 HD Request # 21 - Starting date and time: 2013-04-18 13:41:37 | 2013-04-21 16:43:51 HD Request # 21 - Using server: ds4.sierracharts.com port 10049 | 2013-04-21 16:43:51 HD Request # 21 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:52 HD Request # 21 - Received 0 records and wrote 0 records for GC-201306-CME-F | 2013-04-21 16:43:52 HD Request # 23 - Downloading Intraday chart data for GC-201306-CME-F to the file GC-201306-CME-F.scid. Service: scsrv | 2013-04-21 16:43:52 HD Request # 23 - Starting date and time: 2013-04-18 13:41:37 | 2013-04-21 16:43:52 HD Request # 23 - Using server: ds3.sierracharts.com port 10049 | 2013-04-21 16:43:52 HD Request # 23 - Failed to connect to the Sierra Chart historical data server. Winsock error: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-04-21 16:43:53 HD Request # 23 - Received 0 records and wrote 0 records for GC-201306-CME-F | 2013-04-21 16:43:53 HD Request # 23 - Intraday download COMPLETE for GC-201306-CME-F | 2013-04-21 16:43:53 Real-time intraday chart data file updates started for GC-201306-CME-F | 2013-04-21 16:43:53 ............... This is the message I get from the log. Our campny just changed buildings... I think this issue is on my clearing firms side. I just want to make sure. |