Support Board
Date/Time: Wed, 27 Nov 2024 10:52:31 +0000
Post From: Version 2198: Support For Historical Market Depth Data With Denali/Delayed Exchange Feeds
| [2020-11-24 19:05:42] |
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We do not see any Message Logs on the account you posted with. We got data: HD Request # 42 | Downloading market depth chart data for ZCN21-CBOT. Service: cbot.marketdepth | 2020-11-24 13:39:30.752
HD Request # 42 | Download start date-time: 2020-11-17 23:00:00.000000. | 2020-11-24 13:39:30.754 HD Request # 42 | Using server: ds23.sierracharts.com port 10150 | 2020-11-24 13:39:30.756 Socket (2) | Creating socket. | 2020-11-24 13:39:30.792 Socket (2) | New receive buffer size: 5242880 | 2020-11-24 13:39:30.792 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-11-24 13:39:30.792 HD Request # 42 | Setting DTC encoding to Binary VLS | 2020-11-24 13:39:31.180 HD Request # 42 | Sending historical data logon request message. | 2020-11-24 13:39:31.180 HD Request # 42 | Requesting market depth data. Start date-time: 2020-11-17 23:00:00. Symbol: ZCN21 | 2020-11-24 13:39:31.817 HD Request # 42 | Decompressing data. | 2020-11-24 13:39:32.017 HD Request # 42 | Receiving market depth data for ZCN21-CBOT starting at 2020-11-17 23:00:03.797000 | 2020-11-24 13:39:32.407 HD Request # 42 | Timestamp of first market depth data file record written: 2020-11-17 23:00:03.797000 | 2020-11-24 13:39:33.344 Socket (2) | CloseSocket call. | 2020-11-24 13:39:48.657 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-24 13:39:48.657 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-11-24 13:39:48.657 Historical data download thread signaled to stop. | 2020-11-24 13:39:48.657 HD Request # 42 | Received 2951692 records from 2020-11-17 23:00:03.797000 to 2020-11-24 13:39:45.424000 (6.6 days) and wrote 2951692 records for ZCN21-CBOT | 2020-11-24 13:39:48.658 HD Request # 42 | Completion time: 18s | 2020-11-24 13:39:48.662 HD Request # 42 | Market depth data download complete for ZCN21-CBOT. Unique request ID: 41 | 2020-11-24 13:39:48.662 Removing historical data download ID 41. | 2020-11-24 13:39:48.662 Real-time market depth file updates started for ZCN21-CBOT | 2020-11-24 13:39:48.662 Perform a market depth re-download operation from near the end of the chart, using the instructions given at the first post, and then provide the same portion of the message log as shown above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-24 19:06:11
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