Support Board
Date/Time: Mon, 25 Nov 2024 12:37:19 +0000
Post From: Interactive brokers connectivity
| [2014-02-05 18:48:58] |
| madra - Posts: 109 |
|
Hello Have problems connecting to IB: When I attempt to access as I have done since 2011 the button on top right of chart says red background DISCONNECTED. I cannot access the SC help from this screen. small circle attempting to connect and screen is faded. Sorry about this but have to type the Log because I can't get screen shot LOG usage date 2014-02-05 9:41:47 Received 0 data feed user names allow support Sierra Chart Data feeds is enabled |2014-02-05 09:41:47 active service Interactive Brokers checking for new symbol setting for IB requesting setting for IB overwrite = on |2014-02-05 09:41:47 Request for symbol setting completed Processed received symbol settings SC not responding IB not responding I have sent a ticket to IB outlining the problem. They have not responded yet Thank you, Madra |