Support Board
Date/Time: Wed, 27 Nov 2024 10:46:41 +0000
Post From: Version 2198: Support For Historical Market Depth Data With Denali/Delayed Exchange Feeds
| [2020-11-22 16:20:35] |
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Regarding post #10, we now see what the problem is. The necessary Symbol Settings for the Sierra Chart Order Routing Service to support historical market depth data were not set up. We have set up some of these now. You now can get historical market depth data for the ES futures. We will complete the rest of them later today. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After the above, re-download the data again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-22 16:20:49
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