Support Board
Date/Time: Thu, 13 Feb 2025 08:04:05 +0000
Post From: NO ME CARGAN LAS GRAFICAS
| [2020-11-19 16:29:19] |
| John - SC Support - Posts: 37916 |
|
From Google Translate: the problem is that and I copied the entire sierrachart folder with all the files on the new computer to use, currently it loads the entire interface but once I want to open my charbook the charbook graphics do not open, then I send photos of the problem
Since you copied the entire folder, your Data Files Folder is probably not pointing to the correct location. Make sure that the following setting is pointing to the correct Data folder for the new installation: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) Also, clear the Recently Used list and instead open a chartbook from the Open Chartbook menu item. The Recently Used list is from your previous installation and may be referencing a folder that does not exist in this new setup. Refer to the following: File Menu: Clear Recent File List (File) And also refer to the following for how to open a Chartbook: File Menu: Open Chartbook (File) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |