Support Board
Date/Time: Thu, 13 Feb 2025 17:17:23 +0000
Post From: SC Data - All services. New Symbol - User is not authorized
| [2020-11-17 09:33:06] |
| User88 - Posts: 40 |
|
I updated all my symbols for historical daily data using the new format. However, one symbol failed to retrieve any data. APZ20-SFE
Triggering next historical data download in queue. | 2020-11-17 04:27:03.986
HD Request # 6 | Downloading Historical Daily chart data for APZ20-SFE. Starting date: 2020-11-05. Service: scdataallservices | 2020-11-17 04:27:03.987 HD Request # 6 | Requesting historical Daily data for APZ20 starting at 2020-11-04. SC External HD service. | 2020-11-17 04:27:03.987 CNX20-SIMEX [CB] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-11-17 04:27:04.337 CNX20-SIMEX [CB] Daily #1 | Reloading chart. | 2020-11-17 04:27:04.341 CNX20-SIMEX [CB] Daily #1 | Reloading chart. | 2020-11-17 04:27:04.834 HD Request # 6 | Error downloading historical Daily data for APZ20-SFE. Error executing query: User is not authorized to execute query for one or more of the specified symbols | 2020-11-17 04:27:05.437 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for APZ20-SFE | 2020-11-17 04:27:05.437 HD Request # 6 | Completion time: 2s | 2020-11-17 04:27:05.437 HD Request # 6 | Daily data download complete for APZ20-SFE. Unique request ID: 6 | 2020-11-17 04:27:05.437 Removing historical data download ID 6. | 2020-11-17 04:27:05.437 The last daily data for old symbol is 9 Nov 2020. Please advise. Thank you. |