Support Board
Date/Time: Fri, 22 Nov 2024 04:42:14 +0000
Post From: Will not connect to Zen-Fire
| [2013-04-21 19:35:14] |
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The behavior of the Rithmic API is rather unusual. Our recommendation is to wait until the market is open or close to open, and at that time restart Sierra Chart and try connecting again. This is the main problem: Zen-Fire Alert Message: Market Data Connection Login Failed. permission denied
This error originates from the Rithmic system. You will need to ask your Broker about it if you continue to have difficulty. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-21 19:36:15
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