Support Board
Date/Time: Wed, 12 Feb 2025 21:19:49 +0000
Post From: Denali data feed not coming through, Stock data is fine?
[2020-11-10 22:31:48] |
John - SC Support - Posts: 37911 |
seanthenoob (WRT Post #5): Follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |