Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 12:46:53 +0000



Post From: Upgrade to SC real time was easy - as long as you pay your money, getting connected is the hard

[2014-02-04 17:08:02]
Sierra Chart Engineering - Posts: 104368

Previously on this third PC (HP) I was getting Historical updates, but now that I have signed for the second feed, this third one for historical no longer works either. It was updating yesterday, now when I try to log in at the same time the PC with the old BC connection log in, this one no longer works.
For historical data use this service:
http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html

You will not have any trouble using this service. If you do, please provide us a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-04 17:08:26