Support Board
Date/Time: Wed, 12 Feb 2025 21:14:56 +0000
Post From: Platform not loading after upgrade from 2168 to 2192
[2020-11-09 08:11:15] |
Meklon - Posts: 223 |
Support, That is NOT an answer that addresses the issue. I do not find acceptable the explanation that simple upgrade from one version to another is somehow initiated mystical Operating System file compression forces in the background rendering platform and perfectly stable chartbooks completely unusable. I have not changed anything in my setup except upgrading Sierra from 2168 to 2192 and the entire setup I have used up until this moment (several months) is no longer working. This leaves me completely dead in the water right at the beginning of trading week and instead of trying to address the problem or at least attempt to investigate you sending me on a fishing trip looking for "recommended performance improvements". I don't need performance improvements, I need my platform and setup to function exactly (or better) as they were BEFORE the upgrade to a higher platform version. There was nothing changed from my side except new version of Sierra. The hardware is also more than adequate. Why is the chartbook that used to take several min to open now takes an hour? Why is the platform WITHUOT any chartbooks now takes 10 minutes to start? How can I resolve this? Date Time Of Last Edit: 2020-11-09 08:12:36
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