Support Board
Date/Time: Wed, 12 Feb 2025 21:06:01 +0000
Post From: Platform not loading after upgrade from 2168 to 2192
| [2020-11-09 07:55:32] |
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Nothing has changed which is actually causing any real performance issue. The performance is actually improved. We suspect the issue is what is explained here in the first note for 2187: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2187 What is happening, is file compression is being performed by the operating system in the background. Depending upon the speed of your system and drive, will affect how long it will take to complete. That is what is causing the performance issue. It is the operating system compressing files in the background. Normally this should just simply take no more than a few minutes. If this is not the issue, then refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-09 07:56:15
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