Support Board

Date/Time: Wed, 12 Feb 2025 18:51:38 +0000

Post From: Not receiving real time data on Sierra sub-instance

[2020-11-06 19:12:56] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 37910
Per your images in your first post, your Main Instance has its service set to SC Futures Order Routing/Data. If that is the case, then the symbols in your Sub-Instance are not correct. In your Sub-Instance, select Edit >> Translate Symbols to Current Service, and make sure that the symbols update properly to the SC Futures Order Routing symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing