Support Board
Date/Time: Mon, 25 Nov 2024 07:34:33 +0000
Post From: Assign Trade Account
| [2020-11-04 13:34:46] |
| User643662 - Posts: 4 |
|
Hi, I have a new account. I selected Denali as my data provider for futures through you. My broker, AMP, says that Sierra Chart has to solve this problem, since I selected the data feed through you, instead of through them. I receive the error message stating "TRADE ACCOUNT NOT ASSIGNED." Please help. SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-11-04 08:21:16.636 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-11-04 08:21:16.648 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-11-04 08:21:16.648 SC Futures Order Routing/Data | Network connection to server complete. | 2020-11-04 08:21:16.705 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-11-04 08:21:16.705 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2020-11-04 08:21:16.706 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-11-04 08:21:16.877 SC Futures Order Routing/Data | Sending logon request message. | 2020-11-04 08:21:16.877 SC Futures Order Routing/Data | Received logon response. | 2020-11-04 08:21:16.934 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-11-04 08:21:16.934 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-11-04 08:21:16.934 SC Futures Order Routing/Data | Connection error: Trade account not assigned. | 2020-11-04 08:21:16.934 * SC Futures Order Routing/Data | Waiting for socket receive thread to end | 2020-11-04 08:21:17.013 DTC Client socket (1) | CloseSocket call. | 2020-11-04 08:21:17.013 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-04 08:21:17.014 SC Futures Order Routing/Data | Disconnected. | 2020-11-04 08:21:17.014 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-11-04 08:21:17.077 DTC Client socket (1) | Closed. | 2020-11-04 08:21:17.078 Thanks! |