Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 19:05:13 +0000



Post From: Receiving an symbol is unknown error

[2020-11-03 22:51:05]
John - SC Support - Posts: 37910
Our guess is that the stoppage at 3:29pm was part of the standard trading halt for the ES from 3:15 to 3:30pm Central US Time. You will find the trading hours on this page:
https://www.cmegroup.com/trading/why-futures/welcome-to-e-mini-s-and-p-500-futures.html

Let us know if you are still having a problem. You should be getting the data now.

Just be aware that you are getting Delayed Streaming data since you are not paying for the Real-Time data. Refer to the information here:
Delayed Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing