Support Board
Date/Time: Mon, 25 Nov 2024 13:19:18 +0000
Post From: Getting disconnected from Data feed (OEC and Sierra EUREX/CME)
| [2014-02-03 20:25:41] |
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Make sure you have Global Settings >> Data/Trade Service Settings >> Reconnect on Failure enabled. This will allow you to continue to receive the Sierra Chart data feed even if the OEC server disconnects you. So long as you do not select File >> Disconnect. And we are letting OEC know about the disconnect problem. It is some issue on their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |