Support Board
Date/Time: Mon, 25 Nov 2024 12:22:49 +0000
Post From: OEC - no market depth updates
| [2014-02-03 17:14:28] |
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The reason this message occurs is because you have not set your Trade Account in Global Settings >> Data/Trade Service Settings: OEC FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 2. RefTagID = 1. Reference Message Type = AN. SessionRejectReason = 4. Text = Tag specified without a value | 2014-02-03 19:07:21 In regards to OEC market depth, we are still working on determining the proper way to process that data with the new FAST connection and to isolate what problems there may be on the OEC side with it. It does not seem like Sierra Chart is mishandling it, but the result is not always correct and we are not understanding exactly what the problem is at this time. We need to do more testing. Same issue here. Not getting any updates for any ES charts (only contract I'm using Footprint). I am getting updates to time based charts for 6e, YM, and NQ. With all of these issues, I wish they'd roll the whole system back to an earlier version and fix whatever needs to be fixed between OEC and SC.
Not quite sure what the problem with this would be. There should not be any. In any case, it may be best to go back to version 1078 for now. You can download it with this link:http://www.sierrachart.com/downloads/1078SierraChartSetupPrerelease.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |