Support Board
Date/Time: Wed, 12 Feb 2025 20:05:36 +0000
Post From: Denali Data feed disconnection issues
| [2020-10-27 04:14:12] |
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Actually thinking about this some more, we think we know what is likely happening which leads to this circumstance. We think that Transact wants it to work this way where you are forced into doing a restart. This is based on a prior discussion with them where they did indicate they want this behavior but we did not implement it because we knew it would be an inconvenience to users. But apparently it works this way because of how they are disconnecting a user. Please switch to the Sierra Chart Order Routing Service to solve this problem: Sierra Chart / Trading Technologies Futures Order Routing Service You will need to use a different broker though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-27 04:15:22
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